Infor VISUAL pricing and Infor VISUAL ERP cost for a ten user job shop, worked out over three years

No dollar figure at all. Infor's VISUAL product page ends in a contact form, and top10erp, which tracks ERP vendors, says Infor VISUAL does not provide pricing. What you can learn before the first call is how the quote is built.

• Licenses are per user. A shop buys named users, tied to one person, or concurrent users, shared by whoever is logged in at the time. Concurrent seats cost more each, but a two shift plant needs fewer of them
• There are two ways to pay. A subscription, hosted or on premise, billed per user a month, or a perpetual license bought upfront with annual maintenance after it. SoftwareConnect lists a perpetual license from 12,000 USD
• Implementation is separate. Infor and its partners sell setup, data migration and training as services, and the partner's estimate of days decides most of the one time cost
• There is no free trial. ITQlick and Capterra both list VISUAL with no free trial, so you see it in a partner demo

That is the normal shape for a mid market ERP. It also means two shops of the same size can pay very different amounts for the same software.

These are the ones we could read at the source. They describe different shop sizes and different ways of paying, which is why they do not line up.

The Capterra figure is the outlier. At 2,000 USD per user a month a ten user shop would pay 240,000 USD a year in licenses alone, far above every other estimate, so we leave it out of the math below. The rest agree on the shape: the bill grows with every user, implementation is priced separately, and in year one it can cost as much as the licenses.

Six things decide the number. Have an answer to each before the partner's first call.

• Named or concurrent. Count who needs a login on each shift. A shop with ten office and floor users across two shifts may cover them with six concurrent seats, so ask for both prices
• Subscription or perpetual. A subscription spreads the cost; a perpetual license is cheaper over many years but adds annual maintenance, which ERP consultants generally put at 15 to 25 percent of the license a year
• Hosting. On premise means your own Windows server and someone to patch and back it up. If you keep VISUAL in house, put uptime monitoring that checks the server every 30 seconds on it so a dead box is caught before first shift, not after
• Modules. Quality, shop floor data collection on mobile devices, multi site, EDI and the advanced scheduling screens can each be in or out of the quote
• Data migration. Moving years of jobs, routings and part masters from an older VISUAL release or another system is consultant time, and it is the line that grows most
• Partner. Infor sells VISUAL largely through partners, and their day rate and staffing decide the implementation figure

If you already run an old VISUAL release, the upgrade quote is its own number. Ask for it next to the price of a new subscription, so you can compare the two on the same terms.

Here is the arithmetic for a job shop with ten users: the owner, a planner, an estimator, purchasing, the office and five shift leads. It is a sketch from ITQlick's ranges, not an Infor quote.

The low and high year one figures match ITQlick's own range of 28,000 to 136,000 USD for ten users. Maintenance on a perpetual license, extra modules and a second site push the totals up; negotiating concurrent seats can pull them down.

For a 10 to 40 person job shop whose real complaint is that nobody knows which order will ship late, that is a lot to pay for one answer. A finite capacity scheduler on our Plant plan costs 2,574 USD a year paid yearly, so 7,722 USD over three years, with no implementation fee and unlimited users. Line, for up to 10 work centers, is 894 USD a year, or 2,682 USD over three years.

These are different purchases. VISUAL runs a whole order driven shop, and its scheduler works from VISUAL's own work orders, so it only helps once the ERP is live. We give a smaller shop a schedule it can trust next to the books it already keeps. Our Infor VISUAL ERP alternative page sets the two side by side and says plainly when VISUAL is the better buy. If your Infor rep is steering you toward the larger CloudSuite Industrial instead, Infor SyteLine pricing works through its per user estimates and three year term for a 20 user plant.

Write these down first. They are the questions that change the number.

• What is the price per named user and per concurrent user, and is there a minimum
• What does a perpetual license cost against a subscription over five years, and what is the annual maintenance percentage
• Do shift leads who only read the schedule need a full license
• Which modules are in the quote, and which scheduling screens come with the base system
• How many partner days is the implementation, at what day rate, and what does data migration add
• If we run an older VISUAL release, what does the upgrade cost against a new subscription
• Can you schedule our own open jobs and machines in the demo before we sign

Infor does not publish VISUAL pricing. ITQlick estimates about 200 USD per user a month, 18,000 to 36,000 USD a year for ten users, and implementation from 10,000 USD to 100,000 USD or more. For ten users, three years come to roughly 64,000 to 208,000 USD. SoftwareConnect lists a perpetual license from 12,000 USD.

About 200 USD per user a month on a subscription, according to ITQlick, which works out to about 2,400 USD per user a year. Concurrent seats cost more each than named seats but cover more people. Infor and its partners quote the actual figure, and committed user counts and contract length move it.

Infor publishes no figure. ITQlick estimates 10,000 USD for a small business and 100,000 USD or more for larger ones, covering setup, data migration and training. Migration from an older VISUAL release or another ERP, and the number of sites, are the lines that move it most.

No. ITQlick and Capterra both list VISUAL with no free trial and no free version. You see it in a demo run by Infor or a partner, so ask them to load your own open jobs, routings and machines rather than sample data.

It can be for an order driven shop that wants estimating, work order costing, purchasing, quality and scheduling in one system and has someone to own the rollout. For a shop of 10 to 30 people whose books already work and whose problem is late orders, a five or six figure ERP project is heavy for that one fix.

For a whole ERP, buyers compare VISUAL with Epicor Kinetic, JobBOSS2, ECI M1 and Global Shop Solutions. If late orders are the problem, a dedicated scheduler is the cheaper fix: ProductionPlanning.ai costs 149 USD per plant a month with unlimited users, next to the system you already run.