Infor SyteLine pricing and CloudSuite Industrial cost per user, with the three year math for a 20 user plant

No dollar amounts. Infor's CloudSuite Industrial pages describe the product and end in a contact form, and the quote comes from Infor or one of its channel partners after discovery.

• The model is a subscription per user, which every directory we checked agrees on. G2 lists the CloudSuite Industrial plan as priced per user without a figure
• ERP Research reports that the cloud editions are subscription only, with no perpetual license option. Plants still on an older on premise SyteLine license pay maintenance on that license instead, and the move to the cloud is a new contract
• The scope is a full discrete manufacturing ERP: configure price quote, MRP, an advanced planning and scheduling engine, shop floor, quality, service, financials and supply chain, in Infor's multi tenant cloud on AWS
• Infor is part of Koch Industries, and SyteLine is aimed at mid market manufacturers, especially engineer to order, configure to order and mixed mode plants

That is a normal way to sell a mid market ERP. It also means the first number you see depends on users, modules and how hard you negotiate the term.

With nothing official, every figure comes from a directory or an advisory firm. They do not measure the same thing, so read each as a clue, not a rate card.

Why they disagree: ERP Research builds its ranges on plants with 100 or more users and warns that companies under 100 users may pay the higher end or meet a minimum commitment. Capterra's 180 USD is a starting point, not a rate for your modules. Spendbase prices a whole subscription rather than a seat. A 20 user plant should expect a quote somewhere between the Capterra figure and the top of the ERP Research range, with a minimum term attached.

• Named users. Every planner, buyer, supervisor, estimator and quality tech who logs in is a seat, and small plants can hit a minimum commitment before they hit their real headcount
• Modules. The advanced planning and scheduling engine, configure price quote, quality, service and EDI change the number, and Infor's industry editions bundle them differently
• The term. Three years is typical, and a 3 to 5 percent yearly escalator compounds. Ask for the cap in writing
• The partner. Most small and mid sized plants buy through an Infor channel partner who also runs the implementation, so the services rate and scope matter as much as the license
• Migration from on premise SyteLine. Plants moving off an older license pay for data migration, reworked customizations and retesting, even though the product name is familiar
• Purchasing. Plants often price an ERP because buying is out of control: requisitions on email, no approvals, suppliers chosen by habit. If that is the real pain, B2B procurement software fixes it for a fraction of an ERP subscription, and the schedule can be solved on its own
• Internal time. ERP Research adds 20 to 40 percent on top of the implementation fee for the hours your own people spend on the project

Take an 80 person industrial equipment plant where 20 people log in: the plant manager, two planners, three buyers, two estimators, six supervisors, two quality techs, an engineer, a controller and two people in customer service. The sketch uses the published estimates and leaves implementation out because no source publishes a range for a plant this size. It is arithmetic on listings, not an Infor quote.

A 5 percent yearly escalator adds about 5 percent to the three year totals. Implementation comes on top. ERP Research's smallest published bracket starts at 200,000 USD for 100 users, so a 20 user plant should press for a fixed price from the partner and expect it to land well into five figures.

ProductionPlanning.ai over the same three years is 2,682 USD on Line or 7,722 USD on Plant, paid yearly, with all 80 people included and no implementation fee. It is not a like for like comparison, and the next section says why.

SyteLine money buys an ERP with a strong scheduling engine inside it. A configure to order equipment builder replacing several systems may genuinely need that, and the price reflects it. A 40 person plant that runs QuickBooks and a spreadsheet and keeps missing ship dates is pricing a whole ERP to answer one question. Our SyteLine alternatives page lays out the systems buyers shortlist against Infor and when a scheduler next to your books is enough. If you are weighing other ERPs as well, our Acumatica alternative page covers the cloud ERP that does not charge per user, and our Infor VISUAL ERP alternative page covers Infor's other ERP for order driven job shops.

• Is the price per named user, and is there a minimum user count or a minimum annual commitment?
• Is the planning and scheduling engine in the quoted edition, or a separate line?
• Is the term three years, what is the yearly escalator, and will you cap it in writing?
• Is implementation fixed price or time and materials, and is Infor or a partner running it?
• If we are on an on premise SyteLine license today, what credit do we get for moving to the cloud?
• Can users be reduced at renewal if headcount drops?
• How long until planners publish a schedule the floor actually follows, not just a go live date?

Put the answers in one sheet next to the same questions asked of every other vendor. Our best production scheduling software roundup, Epicor Kinetic pricing and Infor VISUAL pricing give you the same facts for the other systems on a typical shortlist.

Infor does not publish a price. Capterra and Software Advice list a starting price of 180 USD per user, and ERP Research estimates 150 to 300 USD per user a month for CloudSuite Industrial on a three year term. Implementation is extra. A 20 user plant should budget roughly 108,000 to 216,000 USD for three years of subscription, before the project.

Infor does not publish a price for any of its ERP suites. For manufacturers the two most quoted are CloudSuite Industrial (SyteLine), estimated at 150 to 300 USD per user a month, and Infor VISUAL, estimated at about 200 USD per user a month, both with implementation on top. Our Infor VISUAL pricing article works through the job shop edition for ten users.

For CloudSuite Industrial there is no license to buy. ERP Research reports the cloud editions are subscription only, so the cost is the per user monthly fee, listed from 180 USD on Capterra. Plants on an older on premise SyteLine license pay yearly maintenance on it instead, and moving to the cloud is a new contract.

Yes. SyteLine is the original name of the ERP, and Infor now sells the cloud version as CloudSuite Industrial, often written as CloudSuite Industrial (SyteLine). Plants and partners still use both names, and older on premise installations are usually called SyteLine.

Yes. Every directory we checked describes SyteLine as a subscription per user, and ERP Research notes that plants under 100 users may pay the higher end of the range or meet a minimum commitment. That is why the bill grows with every planner, supervisor and buyer who needs to log in.

No source publishes a range for small plants. ERP Research puts a mid market CloudSuite Industrial implementation at 200,000 to 600,000 USD over 6 to 12 months for 100 to 300 users, plus 20 to 40 percent in internal staff time. A 20 user plant should ask the partner for a fixed price before signing.

It is built for mid market discrete manufacturers and reviewers rate its value for money well, but a per user subscription on a three year term and a partner led implementation make it a heavy purchase for a shop under 30 people. If late orders are the main problem, a scheduler next to your current books costs far less.

For a whole ERP, buyers compare SyteLine with Epicor Kinetic, Microsoft Dynamics 365 Business Central and Acumatica. For a small plant that needs finite capacity and a late order list without an ERP project, ProductionPlanning.ai costs 149 USD per plant a month on Line or 429 USD on Plant, with unlimited users.